Document conversion load balancer unavailable
Issue: Document conversion load balancer unavailable
Summary: The Document Conversions
Load Balancer Service manages the availability of document converters. Stopping
the service stops the document conversion process and turns off the Document
Conversions Launcher Service. To resume the document conversion process, you
must restart the Document Conversions Load Balancer Service, and then start the
Document Conversions Launcher Service.
Symptoms: One or more of the
following symptoms might appear:
1.
Documents are not being converted.
2.
Only one server seems to be converting documents.
3.
The Document Conversions Load Balancer Service is not running.
Cause: The Document Conversions Load Balancer Service
is no longer running. This can occur when an administrator unintentionally
stops the service or the server runs out of RAM.
Resolution: Restart
the Document Conversions Load Balancer Service
1. On the SharePoint
Central Administration Home page, in the System Settings section, click Manage services on server.
2. On the Services on
Server page, click Document
Conversions Load Balancer Service.
3. In the Select Server section, verify
that the server that you want is selected. If it is not selected, on the Server menu, click Change Server.
4. On the Select Server
page, click the name of the server on which you want to run the Document
Conversions Load Balancer Service.
5. In the Communication Scheme section,
select the scheme that you want the load balancer to use for communication. The
default is http.
6. In the Port Number section, type the
port number that you want the load balancer to use for communication. Choose a
port number that is not used by other services on the server, but which is open
in the firewall on the server.
7. Click OK.
Resolution: Restart
the Document Conversions Launcher Service
1. On the SharePoint
Central Administration Home page, in the System Settings section, click Manage services on server.
2. On the Services on
Server page, click Document
Conversions Launcher Service.
3. In the Select Server section, verify
that the server that you want is selected. If it is not selected, on the Server menu, click Change Server.
4. On the Select Server
page, click the name of the server on which you want to run the Document
Conversions Launcher Service.
5. In the Communication Scheme section,
select the scheme that you want the launcher to use for communication. The
default is http.
6. In the Port Number section, type the
port number that you want the launcher to use for communication. Choose a port
number that is not used by other services on the server, but which is open in
the firewall on the server.
7. Click OK.
Note: You must be a member of the Farm
Administrators SharePoint group to perform the following task
I hope the above information will help you to resolve the issue, in case of any queries/questions regarding the above mentioned information then please let me know. I would be more than happy to help you as well as resolves your issues, Thank you.
